Creating a new Business Email POP/IMAP mailbox

A website hosting and/or Business Email customer can create and manage email boxes via their SiteControl management interface.

I. How to create a new Business Email mailbox:

1. Log into your Comcast account with your username and password (click on Log In on the top right corner of the page). Once logged in click on the tile on the top left corner (right next to the Marketplace menu), then select the Websites tile application (or select Comcast Business Domain and Email) to reach our SiteControl.

2. Click the Manage Email menu available on the home page and select the Mailboxes menu.

3. Make sure you have the correct domain name selected in the Currently Managing drop-down menu and click on the Create Email Address button to begin creating mailboxes.


4. On the Create Email Address page, follow the instructions below:

• Step 1: Enter the name of the new email address. The email address will also become the username for the mailbox.
• Step 2: Enter and confirm a password in line with the provided password complexity requirements.
  Note: The two icons in the step 3 area indicate if the password requirements are fulfilled and if the password fields match.
• Step 3: Choose to activate and configure additional options like automatic replies and email forwarding.
• Step 4: When ready, click on the Create Email Address button.