Email passwords are not visible for security reasons. If necessary, you can either reset the password via SiteControl or change the current password via the Comcast Business Email App Suite.
This article contains the following sections:
I. How to reset a mailbox password via SiteControl
II. How to reset a mailbox password via the Webmail interface
I. How to reset a mailbox password via SiteControl
1. Log into your Comcast account with your username and password (click on Log In on the top right corner of the page). Once logged in click on the tile on the top left corner (right next to the Marketplace menu), then select the Websites tile application (or select Comcast Business Domain and Email) to reach our SiteControl.
2. Click the Manage Email link available on the home page.
3. Click on Mailboxes and select the proper domain name from the Currently Managing drop-down menu.
4. On the Email Services page locate the mailbox and click on the Edit button under the Actions sub-menu.
5. Enter the new password, repeat the password, and click on Apply Changes once done.
6. Green confirmation message will be displayed once the password has been updated successfully.
II. How to reset a mailbox password via the Webmail interface
1. Sign in to the Comcast Business Email App Suite using your mailbox credentials.
2. Click on the Settings gear icon located at the top right corner of your webmail and select Settings.
3. This opens the Basic Settings menu. Scroll down, find and click the Change Password ... button.
4. Type Your current password, then enter and repeat the new one. When ready, click the
Change password and sign out button.