SolarWinds SpamExperts is a leading email security provider with services for incoming and outgoing spam and virus filtering capabilities. You can learn more at the SolarWinds SpamExperts Dashboard Walkthrough article.
In this help article, you will find step-by-step instructions how to access the SolarWinds Spam Experts portal.
This article contains the following sections:
- Access SpamExperts via Site Control
- Setting a primary email and password for direct access on Domain level
- Access SpamExperts directly via Portal on Domain level
- Accessing the SpamExperts Portal on Email-user level
I. Access SpamExperts via SiteControl
1. Log into your Comcast account with your username and password (click on Log In on the top right corner of the page). Once logged in click on the tile on the top left corner (right next to the Marketplace menu), then select the Websites tile application (or select Comcast Business Domain and Email) to reach our SiteControl.
2. Click the Manage Email menu available on the home page and select the Mailboxes menu.
3. Select the proper domain name from the Currently Managing drop-down menu and click on the Manage SpamExperts settings link.
II. Setting a primary email and password for direct access on Domain level
1. Log in to SpamExperts Portal.
2. Scroll down to the My Settings section and click on User’s Profile.
3. Enter a password of your choice and a primary email address.
4. Click Save.
III. Access SpamExperts directly via Portal on Domain level
1. Go to the SpamExperts Portal
2. Enter your domain name and password.
3. Click Submit.
IV. Accessing the SpamExperts Portal on Email-user level
In order to access the SpamExperts Portal for the first time on Email-user level, you would need to create a password by following these steps.
1. Go to the SpamExperts Portal.
2. Click on the Retrieve log-in link
3. Enter your full email address in the field and click Submit.
4. A confirmation message would appear, stating:
Check your inbox for instructions on how to reset your password.
5. You will receive a password reset link at the email address entered in Step 3.
6. Click on the Set password link, which will take you directly to the SpamExperts portal on Email- user level.
7. Set up a password for direct access in the future by entering one in the fields shown on the screen and click Save.